Sunday, January 27, 2013

Take a Moment...

Take a Moment...

I have been away again.  I had a call from my mom.  My dad was in the hospital.  She did not ask me to come down, so i asked her if i should.  My dad is 91, mom is 83.  She seemed relieved, and when i spoke to my dad, he actually sounded rather good....but agreed that it would be helpful.

i had set up a flight ....or so i thought, after going round and round with someone from the airline to use a ticket that we had not used and needed to use by March.  When i went to check in online, the ticket was issued in my husband's name.  A frantic call to the airline brought rude answers from someone that barely spoke english.  After a frustrating 5 minutes or so on the phone i requested a supervisor.  She also spoke broken english and refused to help, saying it was "policy" not to transfer the ticker.  I asked her why the girl who booked it took my name and asked if i was the passenger, before completing the transaction  AND then told me to have a nice flight and that she hoped my dad would be ok.
She had no idea why...but the rule was it could not be changed.  i told her to cancel it, and hung up in tears.  My parents were expecting me the next day at noon.

i ended up having to book a train....24 hours down....and another 24 hours upon return.  It was the only reasonable priced way to get there without waiting for a reasonable airfare in a reasonable amount of time to help them.

I spent 10 days satisfying myself that they would be ok when i got back to NJ.  Since my return i have been playing catch up with life at home.  i am looking at this mug....this culpa hot cocoa and thinking that the verse on it is how i am feeling at the moment.  i need a good old fashioned hissy fit!  let it all out and start fresh.  I feel it coming on....probably tomorrow at the unemployment office.  I came home to find that they have put my file into "pending", because THEIR phone system was overloaded and i could not get through to them there or online since mid December "Due to the effects of Hurricane Sandy, and the influx of claims".  The wait times exceeded 3 hours each call i made daily no matter the time of the call.  Life goes on and i have barely enough time to finish the chores here, never mind sitting by the phone for 3+ hours.  Typical bureaucratic BS, which i am running out of patience with.
SO....if you hear something loud and long tomorrow, it will be the sound of me and my HISSY FIT!
Happy Monday!

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